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At A2Z Sales, accessible from a2zsales.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, submit an enquiry, or purchase our products and services.

1. Information We Collect

We may collect the following information when you use our website:

  • Name
  • Company/Business Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • GST/Business details, where required
  • Product and order information
  • Information submitted through enquiry or registration forms
  • Website usage and technical information such as IP address, browser type, and device information

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide quotations and product information
  • Create and manage business/customer accounts
  • Respond to enquiries and customer requests
  • Provide corporate pricing and business offers
  • Send order confirmations and service-related communications
  • Improve our website, products, and services
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Corporate & Business Registration

If you register as a corporate or business customer, we may collect business information such as company name, contact details, GST details, and billing information.

This information may be used to provide corporate pricing, quotations, GST invoices, business account services, and other B2B benefits.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve your browsing experience.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to:

  • Deliver products
  • Process payments
  • Provide website or technical services
  • Manage communication
  • Meet legal or regulatory requirements

Such information will be shared only when reasonably necessary for the relevant purpose.

6. Payment Information

Payments may be processed through third-party payment service providers. We generally do not store complete payment card, banking, or other sensitive payment credentials on our website.

Payment providers may process information according to their own privacy policies and security practices.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business, customer service, accounting, legal, tax, and regulatory purposes.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is intended for general business and commercial use. We do not knowingly collect personal information from children for commercial purposes.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be published on this page with a revised Effective Date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

A2Z Sales | Email . Support@a2zsales.in